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How to remove TSC_GENCLEAN virus

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The good news first : TSC_GENCLEAN is not actually a virus . " GENCLEAN " stands for " GeneriClean , " a Trend Micro application that comes bundled with many of their antivirus packages . If you run the Trend Micro OfficeScan application, however, you may be seeing warnings about the "TSC_GENCLEAN" virus. This is a programming error that replaces the actual names of virus files with this phrase, making it hard to see what is actually on your computer. The company has provided a free fix you can request to remove this bug. Things You'll Need
Trend Micro OfficeScan
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1

Find the Trend Micro Support customer contact phone number from the link under Resources. Make sure you select the country you are calling to get the right information.
2

Describe your problem to customer service and request correction. The file they should mail you is " OSCE_7.0_WIN_EN_HFB1398.exe . " Confirm that this is what the company will send you .
3

Download the file from your email account.
4

Double - click the file to open it . It will run automatically and stop seeing "TSC_GENCLEAN" listed in the virus report.

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