Hello everyone ... I have a serious problem on my Samsung Galaxy J7 Prime (SM-G610M) which tells me "an error has occurred while updating the device software" (and in the background there is a blue screen) and tried everything but nothing works since the "debugging usb" is disabled and if I can not turn on the phone I can not activate it ... help please :(
Can you activate the "usb debugging" in another way with this type of phone?
Can I reset the phone without entering the recovery mode (because I can not enter) or turn it on? since it does not turn on it just stays as I said before ...
Help I'm desperate