Before you continue reading , you notice the error code red title : only use this solution if you are getting an error with the same code , BUT NO. And seriously, different codes represent various errors , and each requiring a different solution.
It is a mistake that began to run in Android 4 to the end of 2013 .
What I recommend from Android forums is to go to Applications , and opening one by one, Downloads , Google Play Store and is called Google Services Framework (or Google Services Platform ) , and touch the 3 cases " force Stop "," Clear data " button and presents if escroleamos down to" Empty Cache " . Do this on all three applications , and then immediately turn off and on the computer. Then turn it on again, now try the download. If that was not resolved , repeat ALL recommend the process but before you restart the computer , go to Settings, Accounts , and delete our Google account settings . After turning on the computer , we must reshape our Google account before attempting to download . But it should work if you follow these step to the letter .
ERROR WHILE RETRIEVING INFORMATION FROM SERVER solution