Before you continue reading, you notice the error code red title: just use this solution if you are getting an error with the same code, BUT NO. And it's serious; other codes represent different errors, and each requiring a different solution.
It is a mistake that started to run in Android 4 to the end of 2013.
What I recommend from Android forums is going to Applications, and opening one by one, Downloads, Google Play Store and called Google Services Framework (or Google Services Platform), and in the 3 cases touch " Force Stop "," Clear Data "button and presents us down to" Empty Cache ". Do it in all three applications, and immediately after power cycle the device. After turning it on again, now try the download. If that was not resolved, recommend repeating the process EVERYTHING but before restarting the computer, go to Settings, Accounts, and delete our Google account settings. After turning on the computer, we must reshape our Google account before attempting downloads. But it should work if you follow these steps to the letter.