Question

Does not include the charges and Lenovo a516

Answer 1

Try to make Hard Reset (with the removal of all data in memory):

 

Turn off your phone.

Press and hold GromkostVverh + Enable before entering rekaveri menu.

Select Wipe data / Factory Reset (displacement volume keys, the choice - Inclusion).

Confirm Erase - Yes delete all data

After reset, select Reboot