Troubleshooting SSL
Web users in general with SSL certificate problems
Digital certificates provide security to websites by encrypting sensitive data and identity verfying websites are protected.
We offer these certificates as a service to website owners to ensure the security of online communications.
SSL problem messages and warnings are displayed in an attempt to protect web users possible compromising situations. However, an SSL error message can also indicate a problem that is completely harmless in nature. In the latter case, there is often a problem, either with the website you are connecting to, or even possibly a misconfiguration of your own end.
If you ever find a notice regarding SSL (like a security certificate mismatch, or Certificate not trusted security elements and unsafe, see below), you may want to hold off on entering your login details or credit card to you can ensure that they are not in a compromising situation online.
Protect Against Fraudulent Certificates
Learn how to protect against fraud SSL
To solve a problem you may have, the first thing you want to check your computer's time and date accurate. Because expired or not yet valid safety certificates warnings vomiting, having the date in the wrong machine may cause security flaws in many insurance sites you access.
Also, if you have recently enabled the new security settings on a website, try disabling the settings and see if the warning messages disappear. While this is not fixed, it can give you a point to work from communication with the owner of the website to help them learn how to solve problems.
One of the best things you can do if you find a bug is to find a third-party source for a phone number of the organization whose website is and try to call the organization to let them know about it, or try to handle any business you need to deal with them by phone. If you have a problem on your end, you should be able to fix it so others are not drawbacks.
If you have a problem with the web site of a company that can be difficult to reach by phone, ensure that the exercise of discretion and do not enter personal information into a website that throws an error message SSL.
Administrators of the site and fixing a problem in SSL
We offer a variety of tools for webmasters to investigate and solve problems potencialesProblemas SSL.
Start with our SSL diagnostic tool online to check the installation of topics.
If you use a Windows-based server, you can use our SSL Windows Utility to resolve the most common problems of certificates.
Otherwise, if you just need help with the installation of your certificate or creating a CSR, SSL Settings Visit our instruction guide.
If any of this does the job, try to check our list of other certificate issues.
Guide to Fixing SSL problems for users and administrators
If you are a customer and find some DigiCertProblema SSLque can not be resolved by following the instructions on this page, please call us today for Live Support!