Delete Play Store cache. The Google Play Store app on your Android device stores some data from the cache on the device, which could be one of the reasons why they are not able to connect to Google servers through the application and continue to receive the "Offline - Retry "error message. How to fix?
Read the quick and easy guide the steps below:
- Go to Settings> Applications.
- Scroll to All applications and then scroll down to "Google Play Store" app.
- Open the details of the application and click the "Force stop" button.
- Then tap the "Clear cache" button.
That is all. Now start the Google Play Store app on your phone / tablet and should load and work quite well!