0 votes
asked Mar 12, 2016 in Android by George

So when I try downloading an app from the Play store it says  Error while retrieving information from server.  [RPC:S-7:AEC-0 VJTL-EBOC-J4F5Y]

Does anyone know how to fix it ? If you do please help.

Btw I am using a samsung galaxy ace s5830i .

1 Answer

0 votes
answered Mar 14, 2016 by osky (127,200 points)

Settings -> Applications -> manage applications -> All -> Framework google services -> clear data -> then Force stop.

Then you come back to home

You turned off the device then reboots

the other method

Settings -> Applications -> manage applications -> All -> google play store  -> uninstall updates

reboots device
Ask a Question
Welcome to WikiTechSolutions where you can ask questions and receive answers from other members of the community.

You can ask a question without registration.