Apparently it is a widespread issue when installing the 4.3 + Sense 5
well in my case I did what falfe mate several times, but no way, much as the Google service deactivated, erased cache and removed the Google account, anything, to return the account I exited the same mistakes.
At the end I wrote a mail to support download and buy applications from the store and he contacted me to ask me more details, but they had already spent a few days and went back to try case before answering and it worked, ie I think something made in my account to make it work.
Thank you all for the answers.