How to solve the blue or violet screenshots on my LG G2 with Android 4.4.2?

Question

Violet or blue screen appears when: surf on Google Maps and Earth, read news Play store (Photo and caption by Design Material), use the Chamber of Google (before and after removing a photo are the 6 blue zones but not affect the image); blink graphics in games like Monument Valley although Plants vs Zombies 2 does not affect them at all. There were no problems at first and my G2 was purchased with KitKat factory. It could be an app or a problem with the LG PC Suite in which he failed to back the first time and I had to restart the other hand, I keep processes in the 2nd level when I play or read but persists. If I need to format the G2, could you explain to me how, please? Thanks for the help ...

Answer 1

 

Hello,

First try doing a factory reset (Options> General> Backup and reset> Factory data reset) and then go installing a per application. Perhaps in resert factory is resolved, or if not, you can go testing app by app to see what is causing the failure.

Greetings.

Answer 2

I have done exactly as written with previous data backup, of course. Initially, the lock screen "Drag to Unlock" there are yellow screenshots plus Google Maps also has screenshots yellow now (it was the first app that was then open the reset). In Riptide GP2 my driver like a ghost because I only see the silhouette of the chest and helmet. Must be a software problem because Google Chrome v39 Maps on my G2 is very fluid and no winks as the default app. Thank you very much anyway. XD

Answer 3

 

Uf because if all the terminal factory with LG software without anything installed still graphical glitches, throw your technical support LG with proof of purchase of the phone in hand.

Not for nothing normal occurrence and terminal software factory.

A greeting.

Answer 4

Thanks for the tips. I've taken my LG G2 Technical service. I was told that the "Display" below the screen are having problems, has not been taken off (otherwise have white stripes on the sides) but he must have hit at some point further, the warranty does not cover this problem (my LG has protector Slim Armor). I plan to buy the display of Amazon and ask to be replaced. They added that smartphones LG and Sony are very delicate because when the screen is fragmented, it stops working altogether; however, you can still use the fragmented screen on Samsung smartphones.