+15 votes
2.4k views
in Android by (3.1k points)
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Google Play Store error message No connection  eroor mesaagge how to fix it

 

how to fix google play no connection

3 Answers

+5 votes
by (4.4k points)

If you have a device with a Reset (button or hole), try a simple reset. If not, try removing your battery for about half an hour and try again. If you can do neither, let the battery drain completely (until it powers off due to low battery), wait half an hour, then charge it up until it's at least 10% charged before trying again. 

+6 votes
by (4.4k points)

Edit your hosts file so it's blank / empty. If you've rooted your phone and have a notepad-type app installed, open the file /system/etc/hosts. Highlight and delete anything in that file, then save it. Verify the file was updated. This serves as further confirmation that your device is truly rooted, as the system will only allow user root to update this file.
If your device isn't rooted, you'll need to find an app capable of clearing your hosts file. There are a few good ones out there, so don't despair.

+7 votes
by (201k points)
If you can not access the Google Play Store Google Play Store on your mobile device, you will have some common signs that will tell you if your device are not properly connected. 
 
The downloads do not start or stay at 0%. 
The downloads are completed when a Wi-Fi connection is used, but not when connecting mobile or data used vice versa. 
Your downloads exceeded the timeout. 
You can not access Hangouts. 
Play Google hangs at the "Loading ...". 
Your Google account is not syncing. 
If you think you have problems with network connectivity, contact your wireless service provider or Internet. 
 
Troubleshooting Wi-Fi 
 
Checks if the firewalls are blocking access to ports requires Google Play (TCP and UDP 5228). 
Reboot the router and the mobile device. 
Turns on and off airplane mode.
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