black screen moto g2

Question

Hello, I have a problem with my moto g second generation, at a time when the screen went black and there was nothing ... if it catches the light of the notifications, it sounds and everything, but do not see anything .. please help

Answer 1

Hello sorron,

Make tried restarting the phone? That holding down the power button until it is restarted. Hopefully it's just a software error.

We you comment but for other options.