Question

how to fix Error retrieving information from server[DF-DLA-11]

Answer 1

clear cache method.clear cache for following applications.
Goto settings>>App>>All 
1 Select.Google play store >>Clear Cache And Data
2.Google service framework >>Clear Cache And Data
3.Google play services>> Clear Cache And Data

other method

Goto settings-Accounts-Google
remove your all google accounts.

Answer 2

This requires the following steps:

1. In our Android terminal, we go to Settings

2. After Applications, and inside we go to the tab All

3. Here we locate and click on Google Services Framework

4. Once inside we delete the cache, then We delete the data and force detention.

5. advise also repeat these operations with Google Play Services and Google Play Store

6. After restarting the terminal and attempt to download / update an application and see if everything went well.

Answer 3

Problem: Error receiving information from the server.

Solution: We will go to Settings> Applications, and seek All Play Store. We will empty the cache and delete data. The same we do with the Google Services.

We can also try to remove our Gmail account, re-activate, accept the conditions and services and empty cache and data of Play Store and Google Services.