+12 votes
984 views
in Android by
edited by
I have followed labeling Manual l up there for newbies, I have placed the recovery unlocked and placed new rom.

It seems that everything works properly but when trying to download an application from google play gives me the following error:

"There was an error retrieving information the server . [DF-DLA-15]"

I can not find in typical errors google play.

5 Answers

+10 votes
by (201k points)
edited by
  • Go to Settings >> Apps >> All
  • From the app list, select "Google Play Store"
  • Tap "Clear Data"
  • Again, from All >> select "Google Service Framework" >> "Clear Data"
  • If the error message is still popping up, uninstall Google Play Store Past updates by navigating to Settings >> Apps >> All >> Google Play Store >> "Uninstall Updates".

details :http://wikitechsolutions.com/25907/how-to-fix-google-play-error-df-dla-15

+5 votes
by
  • The problem is related to the Google Play Service and Google Service Framework.
  • Access the Settings menu and then click on the App, Settings> Apps
  • Scroll through the menu horizontally up to find the entry All, here you will find all the applications currently installed on your smartphone.
  • Try the Google Play application Service and access them.
  • Inside click Clear Data and then click Delete Cash. If you have a device with Android KitKat or later you will not find the pulstante Delete data directly, but you have to press on Manage Space, scroll to the bottom and click Clear All Data.
  • Now go back to the App menu> All and select Google Service Framework. To its selected internal Clear Data and Clear Cache.
+6 votes
by
- Go to Settings-> Applications-> Manage Applications-> All
- Select "Delete Data and Cache" for Google Play Services (Google Play Store)
- Select "Delete Data and Cache" for Google Service Framework (Framework Google services)
+13 votes
by
Delete Google Account

In some cases, can help Google account deletion. If your account is not tied a large number of games and applications that are important to everyday life, we recommend you try this method to eliminate errors when receiving data from Google Play server.

Go to the Settings ➤ Accounts ➤ Google, click into your account and look in the upper right corner 3 point context menu. Click on them and choose "Delete Account".
Create a new account and try to download the app in Play Store. Error retrieving data from the Google Play server to disappear.
If the use of this method is also not successful, we move on to the next.
+5 votes
by (201k points)

[DF-DLA-15]" error appears when attempting to upgrade or install any app from the official Google store, Google Play for Android phones. The solution for this error did not bother again more would downgrade the Play Store and then return to Android Market. To perform that action, we will have to go to the Updates section of our Android phone and Clear the  Google Service Framework  application cache, as follows:

Settings> Applications> Application Manager. Find >Google Service Frame work >Clear cache and data

Do same Google Play Store Rebbot your phone

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