Follow these steps to resolve the problem: Check if the error continues to occur after completing each step.
Check if an error code is displayed.When accessing or updating Internet content, an error message is generated
Update the Internet content. (Non-Android TV）NOTE: The procedure varies depending on the TV model. For more information, refer to the TV manual.
Update the TV software to the latest version.For Android TVsFor other types of TVs
Disconnect and reconnect the power of the TV.For Android TVsFor other types of TVs
If the problem persists, check the following :