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How to fix google play store error 509

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Troubleshoot Google Play Store Errors

Try the following workarounds to resolve Google Play Store errors.

Clear cache of Google Play Store

  1. Open the Settings menu on your device.

  2. Go to Applications or Application manager (depending on the device used).

  3. Go to All Apps , then scroll down to the Google Play Store app .

  4. Open the app details and tap the Force Stop button .

  5. Press the Clear Cache button .

  6. Repeat the steps above, but in step 3 change Google Play Store to Google Play Services .

  7. Try downloading the app again.

    Clear Google Play Store app cache Clear cache button

Clear Google Play Store Data

If the problem persists after clearing the cache of Google Play Store and Google Play Services, try clearing Google Play Store data:

  1. Open the Settings menu on your device.

  2. Go to Applications or Application manager (depending on the device used).

  3. Go to All Apps , then scroll down to the Google Play Store app .

  4. Open the app details and tap the Force Stop button .

  5. Press the Delete Data button .

    Clear data button

Once the cache is cleared and the data is deleted, the Google Play Store error should normally disappear. If not, proceed to the next step.

Remove and re-add your Google account

If the problem persists after clearing the cache and deleting the data, delete your Google account, restart your device and add your Google account again.

  1. Open the Settings menu on your device.

  2. Under Accounts , tap the name of the account you want to remove. If you're using a Google account, tap Google , then tap the account.

  3. Tap the Menu icon located in the upper right corner of the screen.

  4. Tap Delete Account .

  5. Restart your device, re-add your account, then try downloading the app.

    Google account Delete an account

+12 votes
by (201k points)
Problem: Can't download the app.

Solution: Go to Settings > Apps > Google Play > Storage and clear the cache. If you still have problems with the download, remove your Google account from the device.
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