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  • Unplug the device from the socket and wait at least one minute.
  • When the device is unplugged, press the power button to discharge the electrical current from the device.
  • If you cannot access the power button or if your device does not have a power button, wait at least 3 minutes before plugging in your device.
  • Plug the device back in.
  • Turn on your device.
  • Try Netflix again.

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