Smartphones today face various technological difficulties. The massive use of social networks and applications destabilizes the operation of some smartphones. And while it is true that the Samsung J2 was a resistant and functional model, it is not the exception to these problems.
What can you do if your Samsung J2 has stopped working properly? A simple solution is to format it or perform what is called a hard reset. Best of all, here we will teach you how to do it step by step. You no longer need to pay technical advice for this basic procedure.
We will show you two methods to format a J2: the first is formatting through the operating system, the second is a hard reset or advanced formatting performed with the phone turned off.
Methods
Hard reset (button combination)
You may not get a favorable response using the first method. Perhaps your device does not recognize the formatting or there is an application that prevents it from being done correctly. But all is not lost for your J2. There is another way to format your mobile device.
The user can choose this option when it is difficult for him to interact with the operating system and its functions, or also when the computer is completely blocked. To format it, follow these steps:
- Turn off the device before beginning this formatting process.
- Press the following buttons simultaneously. Volume Up key + Power button . The buttons must remain pressed at the same time until a screen appears that says: “Recovery mode”
- In this section a list of options will appear, all the options have a different function. To format the mobile, we have to press the option that says: SELECT WIPE DATA / FACTORY RESET. To access this option you must first select it by moving the selection with the volume keys and then press the "Power" button.
- A new tab will appear with other options, of these options you will press on the one that says: YES-DELLETE ALL USER DATA, which means "Delete all user data".
- After pressing on that option, we will proceed to press the option that says: REBOOT SYSTEM NOW. This means "Reset the system right now". Once the power button is pressed, all the data that is inside the mobile will be erased. This includes Photos, Contacts, Videos, Messages, Conversations and Applications.
It is recommended to make a backup or a backup when formatting the mobile, in this way you can safeguard all the necessary information.
From the settings
Before starting a reset or hard rest of any mobile device, it is important to save the existing files well . It locates an external memory with enough capacity and capable of storing information from executable programs (such as apps). In the same way, ensure that the phone has a good charge or keep it connected to its charger.
In the event that the equipment turns off during formatting, even its basic functions may be lost. Therefore, it is essential that the device has at least 80% battery charge or more. Here is the first method to reset a Samsung J2 to solve operational problems.
- Enter in the mobile settings. For this we go to the menu and look for the icon that has a "nut"
- Once inside the mobile settings, we proceed to look for an option called "Backup or reset" located in the "Personal" section
- Then look for the "Reset to defaults" option .
- Once we are in "Reset" you must click the "RESET DEVICE" option
- After clicking "Delete all" a confirmation notice will appear, if you want to format the device you must press yes.
This process is very simple, whoever wants to format a Samsung Galaxy J2 must bear in mind that all their data, applications, messages and photos will be permanently deleted from the device. It is recommended to make a backup.
Keeping your phone equipment functional is very important. Therefore, you can not stop learning how to reset them from home. In the case of the Samsung J2 it is quite simple, and the best thing is that you will save a lot in technical service. Just follow the steps indicated carefully and you will enjoy a functional and fast Smartphone. What are you waiting to do it yourself?