Usually receive their updates and new apps from the Google Play Store to your smartphone. In some cases, it may happen that the app installation is aborted and instead the error message "Error retrieving information" Error Code:. Learn here what to do with this Google Play Store error.
Troubleshoot the Google Play Store: "Error retrieving information from server"
The error message occurs frequently when the Google Play Store has just been updated. For this reason, it is advisable that you first take the latest update again from your smartphone, Google to provide a remedy even the problem with the error code.
"Error retrieving information from server": Update error Google Play Store
Furthermore, the "Error retrieving information from server" can be caused by problems with the Google Account Sync. Here you have the Google account sync again furnish.
Gets information about the settings, see "Accounts & sync" on.
Here is the Google account is listed which is currently connected to the smartphone.
"Remove account" on the connection can be canceled.
Click the "Add Account" button to restore the link.
Starts the Android device and re-opens the Google Play Store.
Does the app download from another time.
Now you are to the Google Play Store "Error retrieving information from server" have been eliminated.
For further problems with the Google Play Store read on here: