Login
Remember
Register
wikiTechSolutions
All Activity
Questions
Hot!
Unanswered
Tags
Categories
Users
Ask a Question
Ask a Question
error while retrieving information from server rh-01
Home
Android
error while retrieving information from server...
+14
votes
448
views
asked
Jan 29, 2016
in
Android
by
gezell
hi!! i ve already tried different ways to fix this problem..i searched and neither one of them didnt work...and i still dont know how to fix it..please help
HS-U970
Please
log in
or
register
to answer this question.
2
Answers
+6
votes
answered
Jan 29, 2016
by
osky
(
201k
points)
Try the steps to get rid of the issue.
Clear cache and data in the Google Play Store.
Clear cache for Google Play Services.
Uninstall updates of Google Play Store.
Remove your Google account from your device.
Reboot your device.
Re-add your Google account too your device.
Check whether your device's data and time were correct.
This will resolve your issue.
commented
Sep 27, 2016
by
anonymous
I'm using samsung GT-S7580. I have tried all the methods bt still getting same message "Rh-01 error whike retrieving information from server".
Your comment on this answer:
Your name to display (optional):
Email me at this address if a comment is added after mine:
Email me if a comment is added after mine
Privacy: Your email address will only be used for sending these notifications.
+13
votes
answered
Mar 26, 2016
by
anonymous
go to settings, applications there, and there to manage applications.
You must select the tab that appears 'all', find and open Play Store
When opened press the delete button cache
Then press the botos of 'hard stop'
Go back to settings, entering applications and then manage applications again.
Press 'framework service'
There press delete data
And equally 'hard stop'
On leaving this and try to enter the play store even find the error
Restart your mobile data device, turn it off and turn wait a few minutes, once you turn wait at least two minutes to wait for the android operating system has fully loaded and ready.
Your comment on this answer:
Your name to display (optional):
Email me at this address if a comment is added after mine:
Email me if a comment is added after mine
Privacy: Your email address will only be used for sending these notifications.
Ask a Question
Welcome to WikiTechSolutions where you can ask questions and receive answers from other members of the community.
You can ask a question without registration.
Related questions
How to fix error retrieving information from server RH-01
error retrieving information from server df-rpc-01
Error retrieving information from server DF-CHARTA-01
Categories
All categories
Programming
(93)
Android
(3.1k)
IOS
(724)
SmartPhones
(84)
Windows
(243)
Windows Mobile
(49)
Linux
(62)
Internet
(57)
Computer
(102)
Devices
(5)
Sony
(80)
Safe Mode
(4)
Home
(126)
Help
(112)
Security
(11)
Friend Sites
Smartphone Connections
Smartphone Problems
...