+9 votes
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asked in Android by

if you can help me, yesterday I received an email supposedly from the post office which said that I had my order that if I did not access the post app and verified it, they would proceed to return it to the sender, in the email came a link to download from Google Play the app when I was in it I got an update from Google Play services and when I gave it came out that I had a virus banker I do not know what, and immediately changed the type of mobile phone, delete the two app that I downloaded , the porsiaca bank and email, I downloaded the panda and I did a cleaning I still have the same type of letter and the panda which told me the phone was clean, but I'm afraid to install the bank's app again in case the phone is still infected, what do you advise me? Thanks in advance

1 Answer

+0 votes
answered by (140k points)
 
Best answer

backup of your data and programs just in case and factory reset ... then back to normal

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