There is a problem that affects not only novice users, but advanced Android owners alike (the only difference is the latter usually know how to fix it): Sometimes, when you are using an application, will soon close and the message 'unfortunately (fill in the blank blank) it has stopped 'appears. This message will also appear when you are not using the application. Here is a way to fix this problem.
Solving storage app
This problem often occurs with Contacts, Gallery and application launcher, among many others. For example, whenever you get the "has unfortunately made contact" error on my Galaxy S3 and is particularly annoying. The procedure to fix this is generally always the same.
First, you must navigate to the settings on their Android smartphones.
- Scroll down until you see the Application Manager or applications, the name differs from Android device.
- Slide the left to find the Applications tab 'All'.
- Scroll down to the application that stopped and tap it.
- This will clear the data and cache.
What you must understand is clear that erased data changes made to the configuration of the application, but not the actual content, like photo gallery application for example. Cleaning the cache get rid of the recorded data that allow applications to load faster when spears. Remove this will only slow opening an application a little more, but will also help solve the problem.
Uninstall the application
If the application is not built in, such as contacts application, you can also try to uninstall and reinstall the app from the Google Play Store. Simply open the Play Store application and open the menu bar on the left side and click on '' my apps'. Find the application in question and hit uninstall, it takes a few seconds. Afterwards can install it again.
Soft-reset
You can also try doing a soft reset. This is very simple and is very effective if your phone has been in a long time. A soft reset will power cycle your phone, meaning off and then come back. Of course this does not delete anything. It is a good idea to turn off your phone every day for a few minutes and will help slow phone with a variety of issues, either app, email, audio, network issues and more.
In the case of Google Play does not work, the solution is a bit broader: Clear your cache as a first step and if this does not clarify things, you can then delete your data, and then uninstall any updates Play Store. The same goes for Google Play services, but try these one by one, do not want to lose all your preferences Play Store for no reason. Take a look at the complete tutorial on what to do when not working on Google Play Store.
Last resort: factory reset
In the worst case when nothing works, you can resort to a factory reset, but again, you really should not do so until there is another option presents itself. When making a factory reset, make sure you copy all your data beforehand. I repeat: all data backup first. Seriously. Do it. A factory reset will erase your device to factory defaults, taking with it any insect. Then you can restore your data and then applications.