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in Android by (14.6k points)
  • How to solve stop error procese com.google.com has stopped

1 Answer

+14 votes
by (201k points)
In this post I will tell you a problem that had to deal quite some time ago when my Nexus 4, I upgraded to version 4.3 of Android suffering the fatal error: 
 
com.android.phone 
 
Stopped process com.android.phone 
Yes, it is true that we are on version 4.4.2, and version 4.4.3 will not be long before it is released, but this problem from what I've seen in blogs and forums, can occur when upgrading any version, it is not specifies the upgrade to 4.3 
 
Sometimes, when updating via OTA version, as we all know, all of our data, settings and applications remain "intact" (true, unfortunately is not always the case ...) so the new update definitely does is change old files with new ones. In this process, sometimes a crushing problem data that has the phone for telecom operators, ie, to connect to our telephone operator, and to receive signal for calls and data is created. 
 
We put ourselves in position: 
I update my Android device to the new version, completes the installation of the new version, I restart the terminal and from the moment in which to enter the PIN again, and every few seconds constantly displayed a message saying: 
 
Stopped process com.android.phone 
Yeah, yeah ... constamente whenever we accept the error, I replayed a few seconds ...
 
Solution: 
 
We must be swift and fast, so that between the second margin leaving us after accepting the error message, enter the APN settings, and then put your device in Airplane Mode. 
 
It's complicated, but with a few tries I know it can get, we get into the APN settings menu, we display the Quick Settings (right dropdown menu of notifications) and click on Airplane Mode. 
It must be done in order, because if we Airplane Mode first, the system does not let us enter the APN settings. 
Once here, you will no longer jump the error message. So we can rest for a few seconds. :-) 
 
We need to remove all NPC operators we have saved. 
Find information offered by our operator to create a new APN manually and insert it. The website operator will provide information on these data can even call the customer service number and they will tell you over the phone). Note: Do not neglect to give the save button below to insert the data. 
 
Once we are at this step, and only need to remove the airplane mode and go !. Within seconds you will catch coverage and data connection and will not reproduce the error. 
 
Note: If this does not happen, Look back data APN because surely you have entered are incorrect. 
 
Generates enough rejection above excites you receive a new update of your system, knowing what they are listed on Android (fragmentation happy ...) and at the first start, we encounter these kinds of problems, not leave directly do anything on your terminal to display the error in a modal notification. 
 
With these indications, surely you solucionáis, but if not, do not hesitate to comment me and try to lend a hand.
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