+2 votes
165 views
asked in Windows Mobile by (14.4k points)

I just released a Nokia Lumia 800 and when trying to connect, to turn Zune music, data, etc. I do not recognize the phone, a message to disconnect the phone, turn it off, turn it on and reconnect, but I'm tired of doing it and still do not acknowledge. 
Someone can help me. 
On the other hand anyone knows how undocked from the home screen icon that some unintentionally me has been anchored. 
Thanks in advance.

9 Answers

+3 votes
answered by (139k points)

the latter keep that tight a moment and you icon of a "spike" locked with a click online and will appear here on the Home screen

+4 votes
answered by (8.1k points)
Well it happens to me the same with the zune, but in a HTC, and neither do 
 
Thanks for the help
+5 votes
answered by (139k points)
restarted the pc ??? installed zune ??? tried it on another pc?
+6 votes
answered by (139k points)
Try also changing the usb cable (if not original) I bought a cell by eBay and came with cable blackberry, and I wore detected, but always with error, change and ready, no more error .... although I doubt it's your problem
+7 votes
answered by (8.1k points)
The second problem solved, thanks nicolas 7. 
Regarding the first after doing everything he says osky except to try on another computer that I have, still not recognize the phone, and that he went into the device control panel listed as unspecified device, but you can not do anything with him. 
Could it be that some driver missing? 
Help please.
+4 votes
answered by (139k points)
likely missing a driver, but you can just check on another pc. what you can do is create a different user account on your PC (if you do not, with adm rights) and installing programs there just for that account, if you sync problem there is pq zune lso records, but you synchronize you just have to make a hard reset 'to be sure.
+5 votes
answered by (14.4k points)
Solutions in the end I removed the PC software for eDNI. Nothing but deleting it connects perfectly, then you can reinstall. 
If it's someone I'm glad
+6 votes
answered by (139k points)
I hardly could believe it, but "tight 51" has hit the mark, I have removed the software and restart eDNI ZUNE already recognized the phone. Veredes things. 
So thank you very much prieto51. 
BTW anyone know if the Nokia Suite works with this phone, Lumia 800; is that I particularly like it better than the Zune software.
+7 votes
answered by (14.4k points)
Whew! Thanks for commenting on my error happened and I also believed it was for the x64 version of Windows 7 going to try uninstalling the damn DNIe and tell. I think even Microsoft knows that wrote them and nothing! 
 
It's good to have forums like this. I checked because of it. Then see if I desos cloth to make a jail. emo: -: 13 
 
 
Edited: Finally see my Lumia to Zune !! Why did !! But it was casual or tell you concluded about something? Is that with this I !! you're a guy Crack explicanoslo a little. Have a nice day !!
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