+10 votes
1.2k views
in IOS by (6.6k points)
edited by
hello to all and thanks in advance x the help you can give me .
 
I'm from Argentina and a week ago I brought an iPhone 5S model A1530 Singapore .
 
I am currently using an iPhone 5 with the company Claro Argentina and the truth is that the experience with the team and with the lending company is very good .
 
My problem is that when I tried to activate my new iPhone 5S with the chip I have on my current iPhone 5 team finishes no stable signal raise , lift something signal and within seconds it goes and stays for a while off duty, then also becomes unstable and within minutes becomes lose and so all the time, I am assuming that is never lift 3G.
 
I tried the computer with a sim from another company (Movistar Argentina ) and it works perfect and then probe my sim (Claro Argentina ) in another iPhone 5S A1530 and it works perfect too.
 
Already brobe resetting the network settings and restoring the phone from iTunes zero and the problem persists exactly the same.
 
They no longer do to try to fix it.
 
I welcome your impressions and if I can lend a hand to solve the problem as it is very frustrating to have in the bag there an iPhone 5S and could not use.
 
X Thanks again for your help.
 
 

9 Answers

+11 votes
by (201k points)
Strange, very strange what you write, I would say it is no problem of nano, thinking that other iphone works perfect, but it disturbs me that you say you put yours in another iphone and also goes well.
 
Look and see that no seats on any carrier, since I tend to think that is a small problem and no connectors between the iphone.
 
regards
+12 votes
by (201k points)
Then it is clear that it has not updated the carrier settings, and discusses the problem llamaos.
 
regards
+13 votes
by (6.6k points)
osky Thanks, I commented that x doubts I tried another sim Claro Argentina different from mine and it does exactly the same problem.
 
No longer do that.
+14 votes
by (6.6k points)
But if this is how it is explained that my sim works fine in another clear iPhone 5s same model as mine.
+5 votes
by (201k points)
 try changing with the other component we own iphone 5s
 
regards
+6 votes
by (6.6k points)
I tried and nothing
+7 votes
by (201k points)
Well is not normal, the truth does not make sense what you get will try to investigate because honestly I can not think what it can be.
 
regards
+8 votes
by (201k points)

That would be a software problem. The relevant question right now is whether the problem lies with the operators or with Apple. Since the problem occurs with various different network operators it's definitely up to Apple to address this.

+9 votes
by (6.6k points)

I've managed to solve my issue on EE. May be worth others trying. I've not had to toggle airplane mode or reboot for 5 days now. When it has gone to no service it has found a signal agian. What I did was this:-

 

1) Go to general, reset and reset network settings.

2) The phone will reboot.

2) Go to Network Selction, turn off Automatic and select EE from the carrier list.

2) Perform a reset of the phone by holding the power and home buttons until the phone restarts.

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