+10 votes
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Hello everyone,

Sunday appeared a message on the S6 update the device software, imagine that the firmware or the kernel version android (already had 6.0.1).

The case is to update and since then I have problems with unlocking the prints. I think in this new version has added a new release system (or at least I realized after this update) called "blocking direction" is to make gestures on the screen by swiping up, down, left, right.

I have put unlocked by fingerprint and PIN as an alternative (alternative agrees to put the mark with PIN, pattern or code).

The fact is that 90% of the time I try to unlock the device, do not let me do it with the imprint directly unlocking appears PIN, the following message appears "According to security policy, enter your PIN instead of using fingerprint recognition ".

When configuring the tracks and then the PIN, the system alerts you that you would ask the PIN (instead of the mark) when you restart the phone or when you are more than 24 hours without using it. is not, and can not find logic, sometimes (very few) that if I unlocked by fingerprint.

I have erased all traces, I re-recorded, I have on and off the different locking systems and also reset the device several times and there is no way it will work.

Does this happen to anyone else?

I see "information software" in "security patch level Android" has been updated to 1 May 2016 it has anything to do ?.

Thanks and regards!

2 Answers

+11 votes
by
It happens exactly the same. Does anyone know a solution?

A greeting.
+12 votes
by
Located the problem, it is that happens when you block the phone with some kind "Lock screen" application instead of the button mobile phone.

It remains to be seen if there is any way to change the security permissions or use some other application running.
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