+15 votes
5.5k views
in Android by (3.1k points)
edited by

I updated the version of Android Jelly Bean and now I can not download applications from play store, the application I want to get off whole downloading and while installing I get the following message: "unknown error code during application install 24"

 

 error  24 code play store

7 Answers

+11 votes
by (201k points)
Go to Settings / Applications, select Play Store and Google Services Framework, give clear data and cache, if still no go factory data reset. 
 
 
regards
+12 votes
by (3.1k points)
Thanks for the help
+13 votes
by (8.1k points)
If that fails, delete or, if you want to keep the data, copy it elsewhere, or Change her name, the folder sd / android / data /. 
 
Install the applications you had back then copied the old folder to the new.
+14 votes
by (14.6k points)
Hi I have read and reread all the options to solve this problem. I have restored factory on several occasions, I have deleted data and cache Play Store and Google Services Framework. But I still can not install certain applications, eg Dropbox. I have a 5.7 ​​Aquiarius with only 1 day of use and no way. 
Anyone have any idea what to do, what is no place in this forum is not it?. 
 
regards
+5 votes
by (18.3k points)
Hello 
 
The same thing happened to me after upgrading and fixed it with the method of stopping "google services framework" and clear cache. 
But I worked the second time. 
 
Force stop .... .... wipe data and reboot device. 
 
For me it worked the second time I did not and I had to restore or anything. 
 
I'm sorry but I can not say anything else. 
 
regards
+6 votes
by (14.6k points)
As I perform the hard reset? Restoring factory data d? With or without copy d security? thanks
+10 votes
by (201k points)
First of all, make sure you have uninstalled the applications that you are getting the error. To do this go to "Settings" -> "Manage Applications" and see if they are listed. If so, click on its name and click the button "Force stop" if active, then the button "Clear Data", then the button "Clear Cache" and finally the "Uninstall" button. This is the first thing to do, but more importantly comes next.
 
Your mobile phone must be "rooted" to take the following steps:
 
1. Install the Root Browser application or any other file manager that allows root access.
 
2. Open the Root Browser application and go into the folder / data / data. It will ask you to grant superuser permission. In that folder are looking for applications that are giving you the error 24 when wanting to install. For example, in my case to Facebook com.facebook.katana I deleted the folder and deleted the com.google.android.maps Google Maps folder. If another application that gives you trouble, you just have to find his name among those folders and delete it.
 
3. Reinstall the application that gave you problems from Google Play. If all goes well, he will not leave the error.
 
24 This error occurs because traces of application data that we had installed in the old ROM. What we do with the procedure referred is clear these ancient traces for the application to be installed from scratch.
by
Thanks for the help
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