If you download apps for your Android smartphone Lollipop and applications from the Google Play Store, it can happen that an error is displayed on your screen. This error may already appear when you open the Google Play stores, but also try to download and install an app. The error codes that are displayed on this screen, ranging from "Error 920" on "[rpc: s-5: aec-0]" to the "Error Code 401". In all of these error messages that occur within the Google Play stores on the Android smartphone Lollipop, there are different approaches. In most cases, there is a solution of the remedy on your Android smartphone Lollipop creates. This approach we will now explain problems for general Android smartphones with Google Play Lollipop Store:
To fix common problems in Google Play Store, tap the Home screen of the Android smartphone Lollipop Menu, then go to the settings of Android. In this you now select the "Application Manager". If the application manager open, go to the tab "All" and looking around "Google Play". Have you found the entry, tap on it to open the app information in this system application.
Now go in the following order to the Google Play Store to repair or fix the bug in it. Tap in the following order on the buttons in the app-info:
Force 1. Stop
2. Delete data
3. Empty the cache
4. Updates Uninstall
Do you have all the buttons in the app info Google Play stores by the above Order tap, run the Android smartphone Lollipop new. Press this long for the power on / off button until a small menu where you can select "Restart".
After the Lollipop Android smartphone is restarted and the Android system is ready, open the Google Play Store and carry out the action by which previously caused the error. This should not occur now and the Google Play Store is now back on the Android smartphone Lollipop download as usual for apps and applications that are used.