+5 votes
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in Android by
I am trying to download an application from the Play Store, the Vue Cinema specific application, but this application is just (presumably) available in the UK.

I just moved to the UK, so how I can set up my location for the UK?

I updated my google settings to say that now I'm in the UK.

Also, my Google Account is an account of Google Apps but no location associated with Google Apps.

1 Answer

+6 votes
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We use the billing address of default payment instrument in Google Wallet to help determine their country of origin to access the Play Store. Our collection of content may vary by country, so his view of the Play Store may differ from what others are seeing when you travel outside the country that appears on your default billing address payment method.

Please note that you must have a valid payment method with a billing address located within a country in order to access that country's Play Store.

If you have problems seeing your country Play store and would like to change your default payment method or update an existing billing address of Google Wallet, please use the following steps:

1) log in to your account to manage your Google Wallet payment methods https://wallet.google.com/manage/paymentMethods

2) Add a new card, or change your default payment instrument to one with a billing address is within the desired country

3) Open the Play Store and navigate to any item available for download

4) Click to start downloading until you reach the "Accept & buy" screen (it is not necessary to complete the purchase.)

5) Close the Play Store and delete data from Google Play Store application (Settings> Applications> Google Play Store> Delete Data) or delete the browser cache

6) Reopen the Play Store. Now you should see the Play Store that matches your default payment instrument billing country.

If you have not added a payment method to your account the first time, please add a card directly from the Play Store a billing address that matches your intended location of the country. Then, follow the steps 3-6 to show its intention to country Play Store.

If you believe you are experiencing a different location related problem, please check first if the country of your primary payment method matches the intent of the country. If countries are the same, please provide screenshots and additional details that can help solve your problem.

We welcome your comments as we continue providing more content Google Play. Thank you for coming!
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