How to fix “Unfortunately Contacts Has Stopped” Error Message

+3 votes
asked Jan 28, 2014 in Android by Camelia Down (3,040 points)
edited Aug 4, 2015 by osky

Unfortunately Contacts Has Stopped

How to fix “Unfortunately Contacts Has Stopped” Error Message on galaxy S3 and unfortunately internet has stopped and I want to know why the message unfortunately contacts stopped coming to samsung phone.

contacts has stopped working verizon
galaxy s3 unfortunately internet has stopped message
what are the causes of samsung phone to say unfortunately contacts have stopped
troubleshooting contacts has stopped galaxy s5

unfortunately contacts has stopped samsung s6
android lollipop contacts has stopped problem fix

commented Mar 30, 2015 by Anon
edited Apr 1, 2015

I have had this problem on my Galaxy 5. I went to disable Google+ but it asks to resort to factory version so won't disable.Any ideas please?  Have cleared my cache but still not working. Thanks in advance
commented Apr 2, 2015 by Shawna
Disabled Google+ on my Droid Razr Maxx HD on Verizon and problem appears resolved. Thanks so much for that!
commented Apr 2, 2015 by JessSamsungGS5
Yes, if you choose to uninstall updates and go back to factory version, it will still disable. Once it does that it uninstalls, and only option for that app is to enable. This solves the problem.
commented Apr 5, 2015 by anonymous
I have a moto G and I keep having the same problem with my contacts stop responding...How do I fix it?
commented Apr 5, 2015 by anonymous
Did the same on my Droid Razr M.  .
 cleared the problem immediately
commented Apr 6, 2015 by sp
Hi guys..... i also have same problem i changed android omega rom. I did format but unfortunately,contacs has stopped :((((((( i dnt use my mobile
commented Apr 12, 2015 by YoReed
UnInstalling the updates to the Google+ app fixed my issue with "Unfortunately, contacts has stopped" popup every time I called someone. But, the problem came right back of couese next time the updater ran. You have to disable auto updates. That is in the Google Play app on the Google + app page. Push the 3 vertical dots and then uncheck the "auto update" box. Hope this helps.
commented Apr 14, 2015 by anonymous
Google+ was the issue.  Fixed it on all 3 phones that I was having a problem with.  Droid Maxx and Droid Mini.  Disable Google+ and you are good to go.

24 Answers

0 votes
answered Jan 6, 2016 by Wayne
When I upgraded to Lollipop with a subsequent mini update recently, this problem has gone away completely. Hope it all works for you as well. Didn't have to change browser or anything else.

Samsung Galaxy S5.
0 votes
answered Jan 11, 2016 by Whoever
It was the stupid google+ messing with my gmail contact sync and making everything in my contacts and log disappear. Deleted my google+  account, Uninstalled google+ . Everything is fine now.
0 votes
answered Feb 1, 2016 by john
simply rebooted phone all seems ok
0 votes
answered Feb 2, 2016 by Miloško
reshown Feb 2, 2016 by osky
I'll tell you how I fixed this. I read many topics with this problem and no solution helped in my case. I just wanted to export contacts to a .vcf file so I could restore them after I reset the phone to factory settings.

I noticed that contacts app was responding for 15-20 seconds after reboot so I tried to export them while it was functioning. Whenever I tried, it makes it to max 50% and then stops responding. My last resort before taking the phone (Huawei P7) to the service was to leave it in that non-responsive exporting state over night. And guess what happened by the next morning - contacts were exported and the contacts app was working flawlesly and continued to do so until today (a couple of months). -.-

Hope this helps someone who is desperate like I was. :)
0 votes
answered Mar 10, 2016 by Sue de Nym
Clearing contacts cache didn't work, nor did clearing Google+ as I don't have it, but turning the phone off, waiting for 10 seconds and turning it on agsin worked perfectly!
0 votes
answered Apr 10, 2016 by anonymous
I know how but for samsung Galaxy s6 only I think but idk if this works in other phones. Go to application and the press contacts and import contacts file that sent you from the email
0 votes
answered Jun 7, 2016 by anonymous
Yep, disabled Google+ through Application Manager and I can now save contacts again!
0 votes
answered Jun 11, 2016 by anonymous
disabled google+ and i still get the unfortunatly contacts has stopped and I cannot call out or check recent phone calls.
0 votes
answered Jul 28, 2016 by anonymous
Thanks for the tips.  My Samsung  S 6 was not allowing me to access contact list.  Uninstalling Google + and disabling auto updates fixed the problem!
0 votes
answered Aug 4, 2016 by
This problem is caused from the means the Contact was transferred(Bluetooth) to the Device.


The solution is simple, Export contact to your device storage, Delete all contact on Phone and Import back the contact to the Device...Problem Solved
0 votes
answered Sep 27, 2016 by K LAKSHMAN
Dont do any thing just open settings-apps-contacts-and the right side top you will find options menu clik and uniinstall the upadates thats it u will get the problem clear..
0 votes
answered Sep 26, 2017 by Jane
Go to Application Manager then Contacts then Permissions make sure all are turned off then go to phone green icon and then tap it and it will say allow contact to use your phone click allow and all contacts will come back

 Jane x65a@yahoo_com
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