+4 votes
asked in Android by (7k points)

Phone 5s error 14, blue screen

3 Answers

+8 votes
answered by (178k points)
Best answer

Error 13 and 14: These errors are usually resolved usually by one or more steps listed below:
  • Apply a troubleshooting USB isolation, including using a different USB port directly on the computer.
  • Put a USB 2.0 hub between the device and the computer.
  • Try a USB cable Dock 30 contacts.
  • Eliminate conflicts third-party security software.
  • You may install third party software has modified the original packet size in Windows by inserting one or more TcpWindowSize entries in the registry. The fact that the size of the original package is misconfigured can cause this error. Contact the manufacturer of the software that installed the packet size modification for assistance.
  • Connect your computer directly to the source signal Internet without using routers, hubs or switches. You may have to restart your computer and modem to connect.
  • Try to restore from another computer or network to function properly.
  • If you find an error ASR 1000 in the log file updater iPhone, iPad or iPod, it's a mistake decompression and transfer of the IPSW file downloaded during the restore. The cause of this error is usually well in interference third-party security software in an unstable Internet connection to download the IPSW file incorrectly or in a conflict on the USB bus.
I hope you find them useful, luck !!!

+5 votes
answered by (178k points)
I read your comments on all my items, and good in some tell me they are fanboy and only public good things about Apple and bad competition for some items, well, I told them that if Apple did something wrong or had errors in their products would make an article about it because if Apple news is either good or bad is due to make known.
Well then we begin, know that Apple has its famous Apps iLife and iWork for iOS and good, some users have found an error in the Pages application which causes the device to display a blue screen and Windows, (the "Screen blue Death ") only in the iPhone does not show anything about the problem and only restarts.
I leave a video on the error, the steps are somewhat rare but eventually goes.
Well after having seen me explain a little about this, some users of iPhone 5s have changed their device with a new one because this error is not an error of iPhone 5s, but the Apps, iOS 7.0.2 does not solve the problem, apparently the error is related to iCloud and the solution is to disable sync with iCloud.
Well, that's all for now, leave your comments and I wonder what they think about it "crazy" error because we always associate the Windows blue screen.
Have a great day.
+6 votes
answered by (178k points)
try this brother the problem lies in the iWork application, which comes free. So far Apple has not released a solution to this problem, but it runs a temporary solution.
To fix blue screen on the iPhone 5S must do the following, disable iCloud synchronization for Pages, Keynote and Numbers. To do this we must go to the Settings, in the section of iCloud and then slide the buttons to disable Pages, Keynote and Numbers.
So currently there will be more to expect Apple to release a new update of iOS 8 further this problem only occurs in the iPhone 5S
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