+7 votes
1.7k views
in Android by (12.2k points)
Hello, this afternoon to restart the phone has appeared to me an error message in the encryption and asks me to restore factory defaults and far so good. But when I get into the recovery mode and give to wipe data / factory reset gives me error, namely "mount / data error". I've also tried to do a hard reset but it does not work, the program gives me error for 5 seconds to start the process. Is there anyone that has happened and know to fix it? A greeting.

18 Answers

+10 votes
by (18.3k points)
I tried what you said but still does not work, I'll contact the SAT. Thank you for your attention. a greeting
+11 votes
by (12.2k points)
Ok, now we number them.
 
a greeting
+12 votes
by (7.0k points)
Very good, To me the same thing happened to me ....... and now not turn on, it has been solved somehow directly or SAT? a greeting
+13 votes
by (12.2k points)
I also have the same problem and have tried everything you've put into this forum and still the same, plus I took two days waiting for the SAT answer me and nothing, on Monday I will have to phone the SAT as I see passing my problem, a shame because I thought aquarisE happen to the range but seen as Technical Services happening to me because I think now barajare other options
+14 votes
by (7.0k points)
because they answered strangely Saturday night, that if the solution they gave me no avail as I was told to do something that I told them I did not work. Just me casca mobile three days before I do one year ... we call coincidence ...... Iker Jimenez. Since we were able to bring my mobile SAT and keep it and send me the aquarisE 5 HD at a cheaper price, we will what is still a Renove plan, I dropped it in case anyone is listening bq.
+5 votes
by (12.2k points)
Even then one year, you have another warranty ... The warranty is 2 years mobile, not 1.
For contact with them again and tell them you did not work and you pick it up for the SAT.
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