+10 votes
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Hi, something happened to my Samsung J7 Prime phone.

First the cell phone works well, I can still use it but the screen has this effect

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Hello,

Well it is a screen problem that is sometimes fixed by software. I see you have pending update. Try with that.

If that does not help, then take it to technical review and depending on what it may cost, evaluate if it would be worth changing the screen or changing equipment.
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