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Samsung has launched what is considered by far the best of smart phones with Android. It is the Galaxy S9 and S9 Plus. As expected, these high-end products offer the best in terms of hardware and software. And of course, being totally superior to previous versions like the Galaxy S8. But despite being high quality devices, they can give some inconveniences. If you have problems with your Galaxy S9 or S9 Plus and you do not know how to solve them, this guide can help you.

Problems with the Samsung Galaxy S9 and S9 Plus and their solutions

Keep in mind that there are very few users who have problems with the Samsung Galaxy S9 and S9 Plus. So you do not necessarily have to suffer any of these problems. However, if one of these is your case you can solve it with this guide.

Image problems in video playback

Many users have claimed to have problems playing videos with dark areas, appearing black or pixelated images. This problem covers more to the versions of Samsung Galaxy S9 Plus and with low level of brightness.

There is no official solution to this problem, but it should be released by Samsung soon. However, you can download Screen Balance to have better control of white balance, brightness and color filters. It's free and available on Google Play from this link.

The keyboard does not work correctly

In some cases, the keyboard does not open when you try to enter the PIN or unlock password. So it is difficult to leave the lock screen and access the phone.

This problem is very easy to solve and you just have to enable a configuration that should already be enabled. You must go to Settings, Applications and then Advanced Settings (touching the three vertical points located in the upper right corner). Then you must click on Show system configuration and look for Samsung keyboard. Then, again look for Advanced Settings and give permission for Applications that may appear at the top.

With this you should have resolved. By default, this permission must be enabled and is mandatory when installing third-party keyboards.

Calls can not be recorded

Some users have trouble recording calls, recording only one side of the conversation. It does not matter what application of call recording you use. This is a problem that affects the Samsung Galaxy S9 with Exynos processor and not Snapdragon 845.

At the moment, there is no solution for this problem. In addition, Samsung disabled the recording of calls on these phones to comply with Google's security policies. So it is unlikely that there will be an official solution soon.

Fps problems when recording in 4K

Some users have reported having problems of delay or frames lost when recording in 4K on the Samsung Galaxy S9 and S9 Plus. In addition, the missing frames appear in the video playback.

Usually, this is due to a very slow microSD card. To fix it, you must make sure that the microSD card has a writing speed of at least 30 Mbps. In this way, you can record in 4K without losing quality.


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