+1 votes
asked in Android by

1 Answer

+2 votes
answered by (181k points)

  • Go to the configuration menu,
  • Click on the Apps tab,
  • Move to the "All" panel,
  • Select Google Play Store,
  • Choose the "Unistall Updates" option,
  • Restart the device,
  • Open Google Play and try to update or install the application in question that was presenting the problem.

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