I have an Iphone 6s plus and from one day I can not hear my whatsapp audios with the internal speaker (when I put it close to my ear).
The internal speaker works perfectly with phone calls.
He has not received any type of blow or water has entered him.
I hear the audios perfectly with the normal speaker and when using headphones too.
The problem is when I want to listen to it privately and I play the voice note and I put it close to my ear. I do not hear anything and when I turn it away I see the speaker symbol with a line in the middle. And already check to have the high volume without the blockade of notifications and allowed the access of whatsapp to the microphone.
I already turned off and on the phone several times, I have also restarted pressing the home buttons and block, and delete and reinstalled the application and nothing.
I hope someone can help me, thanks.