MOTO G4 Problems with audio

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asked Sep 8 in Android by anonymous

I tell you that my problem is that my G4 motorcycle stopped working on the audio overnight, by this I mean that the SPEAKERS, MICROPHONE, HEADPHONES WITH CABLE do not work in any application or when they call me.
I tried some bluetooth headphones and they worked for me.
I do not know if it's hardware or software because it's already restored from the factory 2 times.

From already thank you very much

1 Answer

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answered Sep 8 by matunh

the logic indicates that if you restored twice to the factory state and the phone still does not have audio, you must have problems with sound at the component level (hardware). Therefore, it is best to have it seen by a trusted technician. The weird thing is that only the audio with Bluetooth headphones works ...
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