+0 votes
asked in Android by

Hello, I have a galaxy 7 and when I connect to the home wifi it appears as connected but it does not let me open anything on the internet, when it connects it says "internet could not be available" and the wifi symbol comes up with a symbol exclamation, I changed the house ruter and keeps going and in some other wifi also happens to me, if you could help me. Thanks in advance

2 Answers

+2 votes
answered by (139k points)

  1. Power off the Samsung Galaxy J7
  2. Hold the power off, volume up and the home button all at the same time
  3. After some seconds, the Galaxy J7 will vibrate once and the recovery mode is started
  4. Search for the entry called “wipe cache partition” and start it

+1 votes
answered by
Try Reboot your phone  And Reconnect wifi
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