Question

how to fix google play store error 971

Answer 1

• First thing we do is go to the "Settings" section of our Android phone.
• Once here, now we will go to "Applications". This option will be displayed when we enter Settings.
• Now, we are going to "Manage Applications" and there will strike in "Google Play".
• Once we meet at the official store of Android, Google Play, press the "Force Stop" and following this option to "Delete data".

Answer 2

Option 1 to fix Google Play error 971:

• To check if there are updates at the system level. The steps to do this validation are the following:
• Go to the configuration menu,
• About the device,
• Upgrade system,
• Check for updates

Option 2 to fix Google Play error 971:

• Sometimes the errors are at the level of a certain Play Store application and, therefore, it is necessary to follow the following steps:
• Open Google Play,
• Go to the menu option called "My apps and games",
• Check if there is an update for installed apps. If so, you should proceed to make the case updates.

Option 3 to fix Google Play error 971:

• Go to the configuration menu,
• Click on the "Users and Accounts" option,
• Select the account associated with Google Play,
• Choose the option "Remove the account"
• Restart the device,
• Open Google Play and add the account again,
• Try to update or install the application in question that was presenting the problem.