Error 805a0193 trying to download application from Marketplace

Question

Hello

 

I have a problem with my Nokia Lumia 710, when I'm in the market to download a game or application I get the following error 805a0193 as I do to not leave me .. I need help please and thank you.

 

I hope your answers

Answer 1

To fix this error verifies that you have a Windows Live on your mobile and is properly synchronized. You can verify your account by following these steps: Settings, Mail and Account here really if you have a Windows Live account synchronized to the device and next should have a green circle is the indication that the account is properly synchronized.

 

If you're using a wireless or Wi-Fi network tries to use the data package from your carrier to see if you still have the same error. If the device allows to perform the above step you download applications from Marketplace this means that there may be a problem with the Wi-Fi router, if so turn off the router and turn it on.

 

I hope the information is helpful to you.

Answer 2

After several warnings from you we found that Windows Phone Shop is suffering problems preventing the update and / or downloading applications and shows us the error 805a0193. Currently we are not aware that Microsoft will hear from this error, but we hope that soon they know and resolve.

 

 

 

 

Update: Once the fault is confirmed globally, we have confirmation that Microsoft is aware of the problem and is working on a solution, hopefully we can soon regain access to the shop.

 

 

2nd Update: We've found that seems to have solved the problems but we had to restart the terminal were to go to downloads, it is possible that in some regions but still may have problems should be resolved shortly.