+12 votes
654 views
in Sony by (14.6k points)

How to fix NW-31485-1 on playstation 4

How to fix  NW-31485-1 Timeout Restart the PS4 system.

How to fix  NW-31162-3 undefined Error Restart the PS4 system.
How to fix  NW-31200-6 Failed to update the system software due to a connection error

1 Answer

+13 votes
by (201k points)
NW-31485-1 Timeout Restart the PS4 system.
NW-31162-3 undefined Error Restart the PS4 system.
NW-31200-6 Failed to update the system software due to a connection error
 
Step 1: If you have access to a computer, follow these instructions to update the system software using a USB device.
 
Step 2: If you do not have access to a PC, try Internet connection test [Settings]> [Network]> [Internet Connection Test] and make sure you can connect to the network.
 
Step 3: If you are able to connect, retry the update to [Settings]> [System Software Update].
 
Step 4: If you can not connect, the network may be experiencing problems. You can check the status of the PSN here. Turn off other devices connected to the network to reduce stress and try the update again.
------------------------------------------
Su (Software Update) Errors
Error Code Description Action
Ask a Question
Welcome to WikiTechSolutions where you can ask questions and receive answers from other members of the community.

You can ask a question without registration.

Categories

...