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How to fix SU-35931-1 on playstation 4

psn error code su-35931-1

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SU-35931-1 Update data system software is partially damaged
 
The system software update may be partially damaged due to the instability of the network, please try the following:
 
Step 1: Restart your PS4 console and download the system update again navigating to [Settings]> [System Update]> [Update via Internet].
 
Step 2: If this does not work, you can also update you console via USB. For information on how to do this, please click here.
 
Step 3: If you still can not update your console please try resetting the console to factory settings before trying again. Information on how to do this can be found here.
 
Step 4: If you still can not update the console may be in need of service. visit our contact page to contact SCEA for additional technical support.
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