If you are trying to access your Blackberry ID account and can not remember the password, the first thing you should do is access the website for this service by typing this address in your web browser:
http://es.blackberry.com/bbid .html
And once there, you must go to the "Reset Password".
Then you will be redirected to the page password reset Blackberry ID, where you will insert your username, which corresponds to the email account you registered with.
Also, you must enter the verification code or captcha that appears in the picture to confirm that you want to recover your password. Click on continue.
At this point, your "Ask password recovery" you chose at registration Blackberry appears. Thus, you should write the answer; If you do not remember, go testing options.
Once you have inserted the correct answer, the Blackberry service will confirm sending an e-mail to your email account. Thus, you should go to your mail and search the password reset.
The next step is to click the first link provided in the email received. This way, you will be redirected back to Blackberry ID Service to continue the recovery password.
At this point, you will return to answer the secret question you want to reaffirm recover Blackberry ID password, choose a password and rewrite again to confirm and complete the process.
At this point, you've got your Blackberry ID and password can log in with your email address and chosen password again.