+11 votes
180 views
in Android by (14.6k points)
Hi, I happen to have a Galaxy Fame and today I realized that I can not download from the Play Store, everytime I try to make him a message telling me: 
 
'' There was an error retrieving information from server ([RPC: S-5: AEC-0]) 
 
And when I want to update an app I get: 
 
Could not download update '' X '' because an error occurred (927)
 
In advance I thank any solution.

3 Answers

+12 votes
by (201k points)
Do this: -> Settings - Manage Applications - Google Services Framework - Force stop [OK] - Delete data [OK] 
 
And then reboots, so you should run SI or SI 
 
Greetings.
+13 votes
by (201k points)
My solution: 
Clear data, cache and updates: 
-Google Play 
Marcus Google services 
-Business Google Play 
Download -Administrator 
 
To do this go into Settings and within applications. In the All tab are all installed applications and services. We will select the indicated, then Force stop and clear data, also delete the CACHE and if Google Play, uninstall updates too 
 
That's it
+7 votes
by (201k points)
I spend the same ... my solution was to reset the phone to factory ... after that could be installed ... I hope they serve, Greetings
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