+18 votes
1.5k views
in IOS by (1.2k points)
Hello;
I have a problem that has arisen today and I need to fix it as ! . It turns out that today I went to update my iphone 4 to IOS7 and me there has been a problem I can not solve. I went to update the IOS6 I had and what I've read somewhere that it was the best thing to do was make a backup with itunes , Restoring the iphone (so that I would stay clean with the latest version , the 7.0.4 ) and finally restore the backup made ​​. Well, I commented the steps performed and the problem I 've had :
 
- Step 1 : Backup : OK
- Step 2 : Restore the iphone : OK
- Step 3: Restore the backup : Being decompressing backup , a moment where I stated that could not restore the backup because he has run out of space the computer has arrived. At this time I booted the iphone as new , with some applications that I had but as if they were newly installed and without any kind of data such as calendar , photo , notes, etc. . I have returned to start itunes and no longer gave me the option of restoring the backup and tells me that the last backup is what has been done when I connected at this time. I've gotten in the folder where theoretically backups are stored in Windows 7 ( \ Users \ ( username) \ AppData \ Roaming \ Apple Computer \ MobileSync \ Backup \) and there was the folder that coincided with the time at that you back in step 1 and has a size consistent with that was to be the backup .
 
Does anyone know how I can fix this problem and be able to restore this backup ?
 
Thank you very much !

8 Answers

+14 votes
by (201k points)
Hello
 
Restore iphone with itunes again, and when I tell you how to configure it, decides whether from iCloud backup, you should usually copy or from itunes, if you copy itunes you the option to determine which copy appears, although the marks the last default, change it and ready
 
regards
by
Have you try to copy your backup to iCloud then do a recovery?
+5 votes
by (1.2k points)
Hello, you say that q and I've tried but the problem I have is q q does not recognize my backup and the folder exists in the Backups folder. Any idea?
+6 votes
by (201k points)
And iCloud backup?
 
regards
+7 votes
by (1.2k points)
The copy of iCloud is 3 months so I need to retrieve the information I have q in the copy stored on the computer. What can I do??
+8 votes
by (201k points)

the solution is pretty straight forward, its due to an unsuccessful backup initially, the quickest way to resolve this is to delete the corrupted backup from the iTunes (under preference) and re-backup again, ensuring that it complete successfully. Then connect the new iPhone and restore to that backup, ensure that the restore complete without any interruptions. Then there you have, a complete mimic of the original data/layout/apps/photo/music from the old iPhone to the new iPhone.

 

I successfully migrated from iPhone4S to iPhone5, iPhone5S, iPad Mini.

 

Its proven. The problem lies in the initially backup file.

+10 votes
by (220 points)

Technically you can even restore your iPhone without using iTunes.

+7 votes
by

This problem is not complicated to be solved caused I have met this problem before and my friend help me solve it. Hope the way he gave me can help you.
You can log in your iTunes to preview your backup files. If you have backed up them before, you can find them and restore them. After losing iPhone backups, I asked question on the internet about how to retrieve backups from iTunes. And quickly get some answer. I think that iTunes is one of the most helpful ways. Hope you solve this problems quickly.
 

+5 votes
by
edited by anonymous

Try again,  and if that doesn't work , I think you'd better  use a recovery tool to help you.
Have a look at this,  restore iTunes backup ,  you can recover the backup data from your iTunes backup or your iphone itself,  so that means you dont need to worry about the lost data.

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