“A very small number” of PlayStation 4 were experiencing an issue preventing them from buying or playing games. Sony said yesterday it had made progress on fixing the glitch, and it seems to have been fixed.
According to a Sony spokesperson speaking with Kotaku, the console maker was hard at work on solving the “CE-33945-4″ issue.
“We are aware of this account issue that has affected a very small number of users,” said the rep. “We are currently investigating the cause of the issue and have made progress toward a possible solution.”
Users on both the PlayStation forums and NeoGAF noted their inability to play games or access PlayStation Network services. This included Netflix.
While a concrete cause hasn’t been revealed by Sony – as far as we are aware – some users seem to think the issue stemmed from pre-ordering a game through PSN and then cancelling it through customer support. This could have lead to the database error, thus causing the glitch.
A fix suggested by users involved rebuilding the database on the affected PS4.
However, if you head through the forum link, the matter seems to have been addressed.