+5 votes
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asked in IOS by

Solution  iTunes Error  synchronization and backup

1 Answer

+6 votes
answered by

Would you have been trying to sync your iPhone and suddenly do not believe them backup?

If they have left these text messages:

"Error while trying to copy. There was an unknown error. (-54)"
"Failed to copy because there was an error during backup".
"Error downloading purchased music. There was an unknown error (-50)".
"He has timed out"
"Could not synchronize because it has lost connection"

 

And they have tried from restarting the device and / or computer, disconnect all other devices connected to the USB ports, uninstalling and reinstalling iTunes, disable firewall, update, configure, disable or even uninstall the antivirus, reinstall the drivers, restore folder lockdown, try a secondary computer and to free up space on the computer ...

I share my solution:

I turned off all Internet connections my computer and uncheck "Find My iPhone" on my iPhone (iOS 8.4 is: Settings / iCloud / Find My iPhone: off). It occurred to me after trying to do everything, even buy another iPhone (lol), and I remembered that in PhoneClean, application I use constantly, always asks me off Find My iPhone, I have no idea why. I do not know if you need to see the internet connection of the computer, but it worked well. Then, iTunes had no mistake and I synced and created the backup in a matter of minutes.

I hope you serve.


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