+11 votes
12.8k views
asked in Home by (2.1k points)
edited by

You may receive the following error message when you try to download your profile to your Xbox 360 Console: 
 
Sorry, there is a problem with your Microsoft account. Go to https://account.live.com for you help. 
 
Error code: 80151012 
 
This could mean that your Microsoft account is locked or there is a problem with it.
 
Fixed:
  • microsoft account download error 80151012
  • xbox 360 80151012
  • xbox 360 error code 80151012
  • how to fix download profile error 80151012
  • xbox live error 80151012

2 Answers

+0 votes
answered by (17.1k points)

option 1
Go to any page of Xbox.com ( like this) and log into your Xbox Live account .
Locate and select my account , which may be located in the upper right corner under your gamertag or in the navigation pane under Avatar .
Under Security, select my profile ReEliminar all Xbox 360 consoles .
In VISITED CONSOLES , select Request download the profile.
Return to the Xbox 360 console and download your profile.
option 2
Log on Xbox Live if you have any Xbox.com page , like this.
Locate and select my account , which may be located in the upper right corner under your gamertag or in the navigation pane under Avatar .
Select Security , Family and forums.
Select Protection Profile Xbox 360.
In " Consoles do not require password to login " , select Request profile download (green button). This will clear your profile of any Xbox 360 console where it is currently stored .
Return to the Xbox 360 console and download your profile.
 

+1 votes
answered by (17.1k points)
edited by
Solution 2: Reset the password of your Microsoft account. Do as follows :
 
Go to the Reset Your Password page .
Enter the email address of your Microsoft account.
Enter the characters shown in the image.
Click Next .
Choose one of the options available to send a link reset . If you access any of the tests , click I can not use any of these options.
Enter the name of the Microsoft account that tries to recover .
Enter email contact .
Click Continue .
To validate your identity, provide all the information you can on page Microsoft account recovery .
Follow the instructions to finish.
 
Ask a Question
Welcome to WikiTechSolutions where you can ask questions and receive answers from other members of the community.

You can ask a question without registration.

Categories

...