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Windows 10: How to fix black screen?

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+7 votes
answered by (10.6k points)


The new Microsoft operating system, Windows 10, is plagued by persistent errors and problems inherited from its output, even taking into account that industry experts and users found numerous ways to cope or even fix these problems so permanent. Some users have reported insistently failures Forums Microsoft that should be some errors caused by the drivers of the video card.

The issue of delay experienced by the computer boot characterized by a black screen with a mouse cursor during the boot process, where users are forced to wait reportedly up to a minute in front of the same screen, before begins logging. It has been confirmed that this problem is limited to AMD Catalyst 15.7.2 and can be resolved by restoring the system.

Steps to fix problems with black screen and AMD in Windows 10

Step 1: Go to the Start menu, then Options and go to System.

Step 2: Select Applications, and Features in the left pane. So then you have to find the AMD Catalyst Install Manager from the list. You must give uninstall.

Step 3: Select "Yes" to confirm the User Account Control to grant permissions to uninstall the drivers.

Step 4: Wait for the drivers of video card are uninstalled and then download the previous version (the 15.7) AMD Catalyst drivers, based on the system architecture (32 or 64 bit) of your computer.

Step 5: Allow the download is complete. Then, run the .exe file and extract the driver installer in the desired location (preferably the desktop).

Step 6: Close the setup wizard AMD driver once the extraction.

Step 7: Once running, open Start, and then Device Manager.

Step 8: Look Display Basic in Microsoft display drivers.  Note: This means that the drivers of the video card are not installed on the screen.

Step 9: Click the icon display drivers and then Refresh.

Step 10: In the remaining dialog box, give Browse and navigate to the folder where you extracted the drivers.

Step 11: Once the location of the correct folder selected, click OK and the setup wizard to automatically identify the driver and install it.

Step 12: Finally, reboot your system and start boot normally without any lag or black screen.


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