+8 votes
5.8k views
asked in Computer by (12.5k points)
edited by

Hi I have the same problem when I start the order are two options to start startup repair (recommended) and start windows normally. 
Either leave the message options 
Windows encountered a problem communicating with a device connected to your computer .... 
State: 0xc00000e9 
Information: Error E / S unexpected "
When I install my hard drive in another laptop or pc with adapter if it recognizes and salts two partitions 
A system recovery and 
Another all files 
But when I place the laptop back out the same message 
When I use the DC / DVD to recover Windows does not raise 
When I use another drive to install W7 and put the repair goes eRecovery Management option but the options are not activated salts 
If it's not a hardware problem on my hard drive or operating system 
 
Let me know if the issue is fixed formatting 
MY Laptop is an Acer Aspire 5745 i5 DD 500 gb windows 7 64 bit
0x000000e9 in windows 8.1 how to fix 0x000000e9 in windows 8.1 can you help me please
error 0xc00000e9 windows 7

1 Answer

+3 votes
answered by (140k points)
edited by

Hi, this error can be caused by any device on the PC.

Do the following is start the PC in safe mode. System Restart in Safe Mode

1. If your computer has a single operating system installed , press and hold the F8 key as your computer restarts. You have to press F8 before the Windows logo appears . If the Windows logo appears , you must wait until the message Windows logon appears, and then shutting down and restarting the computer to try again .

2 . On the Advanced Boot Options screen , use the arrow keys to highlight Disable automatic restart on system failure and press Enter.   Check if the STOP occurs again on the computer, if this does not happen , surely the problem is some PC controller , in which case I would recommend to restart the PC normally , enter the following link http://support . acer.com / the / is / enters the download drivers section , choose the model of your PC and proceeds to download the drivers that are in your computer, save them to your PC and execute them one by one, replace the files if the system will request and each time the PC will restart proceeds directed to do so until you complete reinstalling every driver .   If this article concerns or mark it solved your problem and answer, you can help other community members

commented by (12.5k points)
Thanks vdd served me as it did you write and easy grab thank you very much for your input: D saved me thanks
commented by (12.5k points)
asked Jun 17, 2015 in Computer by anonymous
+0 votes
booting error
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